Minimum Order is $30.00 not including shipping and handling.
Shipping Costs.
Shipping charges are order specific and can vary widely based on the order size and destination. Our pledge to you is to offer you most economical shipping option available for your particular order. All orders shipped from Balsa Wood Inc are insured for the total value of the order. All shipping must be done to physical addresses only, with exception to APO orders. We do not except COD orders.
Damaged Merchandise.
Upon receiving merchandise from Balsa Wood Inc please inspect for shipping damages before accepting shipment. In case of visible damage to the shipping box(s) refuse shipment at the time of delivery, if shipment is delivered without you being there, please inspect items for damages. Notify us of any problems immediately with pictures and details. After carrier inspection we will replace the damaged merchandise a soon as possible.
Product Limit of Liability.
Balsa Wood only obligation shall be is to replace any defective or missing par. End user shall determent the suitability of the product for his or her intended use and shall assume all risk and liability in connection therewith.
Product Information.
Prices, availabilities and specifications are subject to change at any time.
Balsa Wood Inc is not responsible for typographical errors.
Return Policy.
No Returns or adjustments can be made on order 30 days or over from the invoice date. All merchandise has to be return ONLY AFTER prior authorization from Balsa Wood Inc representative. Please call us for special return instructions. Return shipping is a customer expense, there also will be 15% re-stocking fee an all returned items. All returns must be well packed and insured against damage. All return merchandise must be in new and unused condition.
Balsa Wood Inc Guarantee.
We at Balsa Wood Inc strive for your 100% satisfaction with your purchases. Our obligation will be to replace missing or defective merchandise in question as soon as possible. Should you have technical questions please contact us by phone or e-mail.